Terms and Conditions

CroneBet is operated by CroneBet Entertainment Ltd, registered at 27 Harbour Exchange Square, Canary Wharf, London, E14 9GE, United Kingdom.

Any regulatory authorisation held by the operator is stated in the site footer. Where no licence number is displayed, the platform is operated without a public gaming licence and is offered only where doing so is lawful.

All notices, complaints and data requests can be sent through the in-app support chat, which is our official contact channel.

You must be at least 18 years old, or the legal age of majority where you live, whichever is higher.

Access is not permitted from territories where online gambling is prohibited or requires a local licence we do not hold. This includes, without limitation, the United States and its territories, the United Kingdom, France and its overseas territories, the Netherlands, Curaçao, Australia, Ontario (Canada), and any country subject to international sanctions.

We do not accept players who are citizens or residents of the United States of America. It is prohibited for any US citizen or US resident to open an account, deposit, or play on this service, and any such account will be closed and its play voided.

Using a VPN, proxy or any other means to disguise your location is a material breach of these terms. It may result in immediate account closure, forfeiture of the balance and cancellation of all winnings.

You are solely responsible for confirming that your use of the service is lawful where you are located.

One account per person, household, IP address and device. Duplicate accounts may be closed and their balances voided.

Accounts are personal. They may not be sold, transferred, shared or operated on behalf of a third party.

You must give accurate registration details and keep them current. You are responsible for your password, two-factor credentials and all activity on your account.

We may suspend, restrict or close an account used for fraud, collusion, bonus abuse, chargebacks, or any breach of these terms.

Where management detects suspicious activity, we may ban an account at any moment and without prior notice, and betting will be blocked while the account is under review. A banned player may appeal through support; if our investigation finds no wrongdoing, management may lift the ban and the account returns to normal.

We may request identity verification at any time, including before a withdrawal is released. This may include government photo ID, proof of address dated within three months, a selfie, and evidence of ownership of a deposit wallet.

Withdrawals and, where necessary, account access may be held until verification is completed to our satisfaction.

If verification is refused, incomplete, or the documents appear altered, we may close the account and return only verifiable deposits, less any amounts we are legally required to withhold.

We may also verify age. If we find that a player is under 18, the account is closed, all winnings are void and deposits are returned where possible.

We monitor account activity for behaviour consistent with money laundering, terrorist financing, fraud or sanctions evasion, and may request evidence of source of funds or source of wealth.

Third-party deposits are prohibited. Funds must come from a wallet you control.

We may refuse, freeze or return deposits linked to mixers, tumblers, darknet services, sanctioned addresses or high-risk counterparties identified by blockchain screening.

Where required by law we may report activity to the competent authorities and may be prohibited from telling you that a report has been made. Full detail is set out in our AML and KYC Policy.

Each player is issued deposit addresses derived for their account. Deposit only the exact asset and network shown for that address.

Sending an unsupported token, or the right token on the wrong network, may result in the permanent loss of those funds. We cannot guarantee recovery and are not liable for such losses.

Deposits are credited only after the required number of network confirmations. The wallet shows a minimum deposit of USD 10 for guidance; this minimum is not technically enforced, and smaller deposits may be sent and credited.

Cryptocurrency values are volatile. A deposit is converted to its USD value at the time it is credited, and that USD figure is what is shown in your balance.

Deposits are for play. Your balance is not a bank deposit or e-money, is not held on deposit for investment, and does not earn interest.

Withdrawal requests are reviewed manually by management before being processed and may be delayed where verification, AML checks or a security review is required.

Only the withdrawable balance may be withdrawn. Bonus funds that have not met their conditions cannot be withdrawn, transferred or converted.

A minimum withdrawal amount applies. Network fees are borne by the player and are deducted from the amount sent.

We may require withdrawals to be made to a wallet and network you have previously used for deposits, or to a wallet you have verified.

We may refuse or cancel a withdrawal where we reasonably suspect fraud, abuse, unlawful activity, or a breach of these terms, and may reverse any amount credited in error.

All balances, wagers, wins and losses are denominated and displayed in USD.

Balances carry no interest and are not a claim on any specific cryptocurrency held by the operator.

Amounts credited to your account in error may be recovered or removed at any time, and any bets placed with such funds may be voided.

Every game outcome is generated server-side by our random outcome engine before it is displayed. The visual animation is a presentation of an outcome that has already been decided.

A bet is accepted when the server confirms it and deducts the stake. Results are final once a round is settled.

If a round is interrupted by a connection loss, browser closure or device failure, it is settled according to the server-side result recorded for that round.

Return-to-player targets by game family are published in our Fairness and RTP page. Outcomes are never adjusted for an individual player.

Every player may receive a one-time welcome bonus worth 50% of their first deposit, credited automatically to the account balance.

Bonus funds become withdrawable once 10 bets have been placed after the bonus was granted. Until then they may be used to play but not withdrawn, transferred or converted.

One welcome bonus per person, household, IP address, device and payment source.

Periodic rewards, including weekly and monthly rewards, are granted at our discretion and may be changed or withdrawn at any time.

Bonus abuse, including low-risk or hedged betting purely to clear conditions, multi-accounting, or coordinated play, results in forfeiture of the bonus and any winnings derived from it. Full detail is in our Bonus Terms.

You may not use bots, scripts, automation, emulators, or any software that interacts with the platform other than a standard web browser.

You may not collude with other players, arbitrage between accounts, engage in chip dumping, or coordinate play to guarantee a return.

You may not exploit a bug, mispriced payout, misconfigured game or any other error. You must report it immediately.

Breach of this section may result in account closure, forfeiture of the balance, cancellation of winnings, and recovery of amounts already paid out.

Malfunction voids all pays and play. Where a game, payout table, multiplier, RTP configuration or bonus is affected by a technical fault, mispricing or human error, the affected rounds and any resulting payouts are void.

Stakes for voided rounds are returned; winnings from voided rounds are removed. Where such winnings have already been withdrawn, they are recoverable as a debt.

We are not liable for losses caused by faults in your device, browser, operating system or internet connection, nor for interruptions to third-party infrastructure such as blockchain networks.

An account with no login and no bet for 12 consecutive months is treated as dormant.

We will attempt to contact you at your registered email before applying any dormancy measure.

A dormant account may be closed after a further 12 months. Where a verified balance remains and the holder cannot be contacted, it is dealt with according to applicable law.

Gambling is entertainment, not a source of income. Never stake more than you can afford to lose.

You can request deposit limits, loss limits, session limits, a cooling-off period or permanent self-exclusion at any time through support. Self-exclusion cannot be reversed before the period ends.

We may apply limits, restrict play or close an account where we see indicators of gambling harm. Further information is in our Responsible Gambling page.

Initiating a chargeback, payment reversal or fraudulent dispute in respect of a deposit is a breach of these terms and will result in account closure and recovery of the disputed amount plus reasonable costs.

Player balances are recorded separately from operating funds in our accounting records. No guarantee, insurance or deposit protection scheme applies to those balances.

All software, game content, graphics, text, branding and the CroneBet name are owned by or licensed to the operator.

You receive a personal, non-exclusive, non-transferable, revocable licence to use the platform for personal entertainment. You may not copy, scrape, reverse engineer, frame or redistribute any part of it.

The service is provided on an as-is and as-available basis, without warranty of uninterrupted or error-free operation.

We are not liable for indirect, incidental, special or consequential loss, nor for loss of profit, opportunity, data or goodwill.

Our total aggregate liability for any claim is limited to the greater of the stake on the affected round and the total net deposits made by you in the 12 months before the claim arose.

Nothing in these terms excludes liability that cannot be excluded by law.

Complaints should be raised through the in-app support chat with your username and a description of the issue. We acknowledge complaints within 72 hours and aim to resolve them within 14 days.

If you are not satisfied with the outcome, you may ask for the matter to be escalated to management for a final written decision.

Where the operator holds a licence, you may then refer the dispute to the relevant regulator or alternative dispute resolution body identified in the site footer.

We may update these terms. Material changes are announced on the site and take effect 14 days after publication; continued use after that constitutes acceptance.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer rights in your country of residence.

If any provision is found unenforceable, the remainder stays in force.

We may assign or transfer these terms as part of a corporate reorganisation or sale. You may not assign them.

These terms, together with the Privacy Policy, Bonus Terms, AML and KYC Policy, Responsible Gambling page, Cookie Policy and Fairness and RTP page, form the entire agreement between us.